BANOBELLA Shipping Policy

Effective Date: 05/01/2026

At BANOBELLA, we are committed to getting your glow essentials to you as smoothly and efficiently as possible.

Please review our Shipping Policy before placing an order.

1. ORDER PROCESSING TIME

Orders are typically processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on:

• Weekends  
• U.S. Holidays  
• Unexpected business closures

During promotions, holidays, product launches, or high-volume periods, processing times may take longer.

We appreciate your patience as we carefully prepare your order.

2. SHIPPING TIMES

Estimated shipping times may vary depending on your location and selected shipping method.

Estimated Delivery Times:

• Standard Shipping (U.S.): 3–7 business days  
• Expedited Shipping (if available): 1–3 business days  
• International Shipping (if available): Delivery times vary by country

Please note that shipping timelines are estimates only and are not guaranteed.

Unexpected delays may occur due to:

• Weather conditions  
• Carrier delays  
• Holiday shipping volume  
• Incorrect shipping information  
• Customs processing (international orders)

3. SHIPPING CONFIRMATION & TRACKING

Once your order ships, you will receive a shipping confirmation email containing your tracking information (if available).

Tracking updates are managed by the shipping carrier and may take time to update.

4. SHIPPING FEES

Shipping costs are calculated at checkout based on:

• Shipping destination  
• Order size or weight  
• Selected shipping method

Promotional free shipping offers may apply from time to time.

5. INCORRECT SHIPPING ADDRESS

Customers are responsible for providing accurate shipping information.

BANOBELLA is not responsible for:

• Incorrect shipping addresses entered at checkout  
• Lost packages due to incorrect addresses  
• Delays caused by incomplete address information

If you notice an error in your shipping address, please contact us immediately at:

Email: [Insert Business Email]

We cannot guarantee address changes after an order has been processed.

6. LOST, STOLEN, OR DELAYED PACKAGES

Once an order has been shipped and accepted by the carrier, BANOBELLA is not responsible for lost, stolen, or delayed packages.

However, we will do our best to assist you in filing claims or locating packages with the shipping carrier.

If your tracking shows “Delivered” but you have not received your package, please:

✔ Check around your delivery location  
✔ Ask household members or neighbors  
✔ Contact your local carrier office

7. DAMAGED ORDERS

If your package arrives damaged, please contact us within 7 days of delivery.

Please include:

• Your order number  
• Photos of the damaged package  
• Photos of damaged products

We will review the issue and work toward a resolution.

8. INTERNATIONAL SHIPPING (IF APPLICABLE)

For international orders:

Customers are responsible for:

• Customs fees  
• Import duties  
• Taxes charged by their country

BANOBELLA is not responsible for customs delays or additional fees imposed by local authorities.

9. ORDER CHANGES & CANCELLATIONS

We process orders quickly to ensure timely shipping.

If you need to modify or cancel an order, please contact us immediately.

We cannot guarantee cancellations or modifications once processing begins.

10. CONTACT US

If you have questions regarding shipping, please contact us:

BANOBELLA  
Email: [Insert Business Email]  
Website: [Insert Website URL]

BANOBELLA PROMISE

We know your skincare journey matters.

Every order is prepared with care so your glow essentials arrive ready to become part of your daily ritual.

Glow Different.